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Avaya Modular Voice Mail Quick Reference Guide

Accessing Voicemail

To Access Voicemail from your phone:

  1. Press the Voicemail button (You will hear your name)
  2. Enter your password (for first time set-up, enter the temporary passeord: 1212)
  3. Press # (for first time set-up, you will go through a tutorial for initial mailbox set-up.)

To access voicemail from another extension:

  1. Press voicemail button.
  2. press *#.
  3. Enter your mailbox number.
  4. enter your password.

To access voicemail from offsite:

  1. Dial your offsite access number
  2. Press #.
  3. Enter your mailbox number
  4. Enter your password

Shortcuts

Press:

* Cancel / Return to Menu / Exit

# Finish / Skip

3 Bypass System Greeting

While Listening to Messages

Press:

1 Rewind
2 Pause
3 Forward
4 Slower
5 Envelope
6 Faster
0 Reset Speed
7 Quieter
8 Reset Volume
9 Louder
11 Message Start
33 Message End
# Skip

After Listening to Messages

Press:  
4 Replay
5 Envelope
6 Forward
7 Erase
9 Save
# Skip

Sending a Voice Message

  1. Press 2 from Main Menu
  2. Record Message
  3. Enter an extension (To spell name, press #)
  4. Press #
  5. When finished, press ##.
  6. Press # to send

OR Press: 2 for Ugent, 4 for Future Delivery, 5 for Private